Shipping policy
Free US shipping on every order
Standard shipping is free within the United States. No minimum.
Shipping options
- Free standard shipping: about 8 to 13 business days after your order ships.
- Express shipping ($5): about 5 to 9 business days. We ship express orders the same or next business day by a faster service. If your express order takes longer than 9 business days after it ships, message us and we'll refund the $5.
Orders are processed in 1 to 3 business days (express: same or next business day). You'll get an email with your tracking number as soon as your order ships. You can follow it on our Track order page.
More than one package
Kits and sets can arrive in more than one package, each with its own tracking number. If part of your order shows up first, the rest is on its way.
Holiday orders
For Christmas delivery in the US, order by December 8 with standard shipping, or December 12 with express.
Lost or late orders
If your tracking hasn't moved in 7 days, or your order hasn't arrived 20 business days after it shipped, message us on our contact page and we'll sort it out with a replacement or a refund.
